Market Guidelines

Wholesale

Information Paper on Embedded Generation

Retail

Information Paper Acronyms and Terms in the Retail Market - version 1.1

Audit

Guideline for Distributor Audits - version 5.0

Guideline for Reconciliation Participant Audits - version 5.0

Guidelines for Metering Installation Audits - version 3.1

Guidelines for Profile Audits - version 4.1

Guidelines for Test House Audits - version 3.1

Information Paper on Applying to become an Approved Auditor to provide Services under the Electricity Participation Code 2010 - version 1.1

Information Paper for Approved Auditors when Auditing Reconciliation Participants and Distributors - version 2.1

Information Paper for Reconciliation Participants and Distributors Audit and Certification Requirements - version 2.1

Memo to Participants on Standard Registry Files - Reports for Auditors

Policy on Retail Workstream Auditor Approval - version 1.1

Terms and Conditions of Appointment as an Approved Retail Auditor

Customer Service Lines

Information Paper on Ownership and Maintenance of Customer Service Lines

Distributed Generation

Distributed Generation - Distributor Annual Reporting Form

Distributed Generation Statistics - Cover Page

Information Paper on the Obligations of Distributors and Generators under the Code - version 1.1

Metering

Application Form for a Metering Installation Variation

Guidelines on Advanced Metering Infrastructure - version 3.1

Guidelines on Non Half Hour Meter Read Frequency - version 1.1

Information Paper for Metering Installations - version 1.1

Information Paper on Burdening of Transformers - version 2.1

Information Paper on Recertification of Category 2 Metering Installations - version 4.1

Policy on Advanced Metering - version 1.1

Memo to Metering Equipment Owners re obligations under the Electricity Industry Participation Code 2010

Profiling

Guideline on Approved Profiles - version 2.4

Information Paper on Profiling - version 1.2

Reconciliation

Guidelines on Balancing Area and Network Supply Point Implementation Details - version 2.1

Guidelines on Electricity Supplied - version 2.1

Guideline for Managing Retailer Default Situations

Guideline on Unmetered Load Management - version 2.1

Guidelines on Calculation and the use of Loss Factors for Reconciliation Purposes - version 2.1

Memo to Participants on ISO 9001-2008 as deemed equivalent to AS-NZS ISO 90001-2000

Memo to Participants on Q-Base as deemed equivalent to AS-NZS ISO 9001-2000

Memo to Participants on Threshold defaults to be applied under the Electricity Industry Participation Code 2010

Registry

Application Form for Registry Software Specification Change - version 2.1

Application Form Registry Access (including new Participant Identifiers)

Information Paper on the Registry - version 3.1

Registry Software Change Process

Retailer

Approved Switch Withdrawal Advisory Codes

Guidelines on Arrangements to Assist Medically Dependent Consumers - version 2.1

Guideline on Arrangements to Assist Vulnerable Consumers - version 2.1

Protocol between Electricity Retailers and Social Agencies - version 1.1

Secondary networks

Guidelines for Metering, Reconciliation, and Registry Arrangements for Secondary Networks – this is currently being updated to the Code and an updated version will be published shortly

Test House

Guideline on how to become a Test House - version 4.2

This page is related to: Retail and Wholesale Market, Code & Regulations.