Working with Consumer Affairs
On 8 July 2010, the Electricity Commission and CA developed and agreed the set of principles below, which outline the way they will work together to achieve the Government Policy outcome.
|Memorandum of Understanding (MOU)||
The Authority and CA have developed an MOU which captures how they will work together over the next three and a half years to deliver the Government Policy outcomes.
Both parties agreed to extend the term of the MOU (which was due to expire on 28 February 2012) for a further 12 months.
|Consumer Switching Fund strategy - Study of the potential for switching||
To determine how to achieve the Government Policy Outcomes, a study of the potential for switching and barriers preventing this needs to be undertaken. This will culminate in an agreed Consumer Switching Fund strategy based on:
|Joint annual workplan||In keeping with the MOU, and based on the study of the potential for switching, the Authority and CA will develop and agree a joint workplan that outlines key tasks, milestones and responsibilities.|
|Communication and Reporting||In communicating and reporting on the approach and progress being made, both the Authority and CA will agree and adopt a collaborative approach to media releases and with public reporting requirements|