Retail audits & auditing
The Code requires some audits to be conducted periodically, while others are undertaken at the discretion of the Authority, or specific service provider agreements.
The Authority is committed to ensuring all retail audits take place in a fair and efficient manner. The Authority Board has approved audit guidelines for specific audit types and expects that audits will be conducted in a manner consistent with these guidelines.
The Authority has approved auditors to undertake retail audits. Please ensure that when you use an auditor that they are approved for the type of audit you would like conducted.
In this section you will find information on:
- Certified reconciliation participant audits
- Distributor audits
- Test house audits
- Approved auditors
- Audit summaries
- Audit registers
Participants required to submit retail audits and associated applications to the Authority must use the below webpage to do so. Current retail audits include: distributor audits, certification as a reconciliation participant, and approval as a test house.
Participants must have been issued a logon and password by the Authority to use the wepage. Contact email@example.com to obtain a logon.
Please note that the webpage has been optimised for use with Internet Explorer 7.0 (or higher) and Mozilla Firefox 3.5.5 (or higher). The webpage is accessed via port 8080. It is possible, though we believe unlikely, that some firewalls may be set to block all traffic on this port. In this case, please discuss with your IT provider how best to obtain access.
Auditor-information-sheet-v2.pdf | pdf | 137 KB | Last Changed: 02/11/2010 8:47am
Reconciliationv3.pdf | pdf | 383 KB | Last Changed: 28/03/2011 10:32am
reconciliationv3-tracked.pdf | pdf | 400 KB | Last Changed: 28/03/2011 10:32am
Metering-audits-v3.0.pdf | pdf | 166 KB | Last Changed: 02/11/2010 8:47am
Registry-audits-v3.0.pdf | pdf | 61 KB | Last Changed: 02/11/2010 8:47am
Guidelines-profile-audits-v4.1.pdf | pdf | 126 KB | Last Changed: 11/10/2011 4:26pm
Purchaser-letter.pdf | pdf | 31 KB | Last Changed: 28/03/2011 10:32am
Generator-letter.pdf | pdf | 32 KB | Last Changed: 28/03/2011 10:32am
Distributor-letter.pdf | pdf | 35 KB | Last Changed: 28/03/2011 10:32am
ISO9Memo-28Jan09.PDF | pdf | 169 KB | Last Changed: 28/03/2011 10:32am
Further-reconciliations.pdf | pdf | 172 KB | Last Changed: 28/03/2011 10:32am
memo-partE.pdf | pdf | 43 KB | Last Changed: 28/03/2011 10:32am
Q-Base.pdf | pdf | 182 KB | Last Changed: 28/03/2011 10:32am
std-registry-files.pdf | pdf | 166 KB | Last Changed: 26/10/2010 10:06pm
This page is related to: Retail and Wholesale Market.