Options for increasing consumers propensity to compare and switch retailers
About this consultation
The Retail advisory group (RAG) is considering options for promoting retail competition by increasing consumers propensity to compare and switch retailers. The purpose of the project is to identify actions the Authority might take after 30 April 2014 to increase consumers’ propensity to compare and switch retailers.
The RAG is seeking feedback on issues including ways to measure consumer’s propensity to switch and compare retailers; the nature of the problems requiring regulatory intervention to promote to consumers the benefits of comparing and switching retailers; and options for actions the Authority might take after April 2014.
The Authority's preference is to receive submissions in electronic format (Microsoft Word). It is not necessary to send hard copies of submissions to the Authority, unless it is not possible to do so electronically.
If submitters do not wish to send their submission electronically, they should post one hard copy of their submission to the address below:
PO Box 10041
Level 7, ASB Bank Tower
2 Hunter Street
Tel: 04 460 8860
Fax: 04 460 8879
Submissions should be received by 5.00 pm on Tuesday, 4 June 2013. Please note that late submissions are unlikely to be considered.
The Authority will acknowledge receipt of all submissions electronically. Please contact the Submissions' Administrator if you do not receive electronic acknowledgement of your submission within two business days.
Your submission is likely to be made available to the general public on the Authority's website. Submitters should indicate any documents attached, in support of the submission, in a covering letter and clearly indicate any information that is provided to the Authority on a confidential basis. However, all information provided to the Authority is subject to the Official Information Act 1982.
Consultation paper - Review of options for promoting retail competition by increasing consumers' propensity to compare and switch retailers
RAG-consumer-switching-discussion-paper.pdf | pdf | 787 KB | Last Changed: 08/04/2013 2:59pm