The Electricity Authority’s latest data shows over half of electricity retailers have more than 80 per cent of their customers with smart meters. Newer retailers have 100 per cent smart meters installed as they only accept customers with smart meters. The retailers that require smart meters to be installed, have built their business models to use smart meter data to reduce costs, increase efficiency, improve customer service and offer new services and tariffs.

Electricity Authority Chief Executive Carl Hansen says, “Many of the new entrants in the electricity market over the last two years have built their business models on the basis of smart meter technology. This is creating new choices for consumers and further enhancing competition.”

There are some distinct advantages for businesses that use smart meters. Smart meters are read remotely and are able to provide meter readings every half hour if needed. Reading meters remotely cuts costs and provides usage information to customers more quickly.

graph showing percentage of smart meters installed per retailer

For more information:

Leah Chamberlin
Communications Adviser
021 073 7777