Consumer choice and competition
This programme covers initiatives to promote consumer participation through the retail market.
We are considering whether to introduce a default distribution agreement to achieve the benefits from more standardisation of use-of-system agreements. The Authority considers that more standardisation of use-of-system agreements will enhance retail compe
Latest Activity: 21 May 2019 Default Distributor Agreement consultation timing
It is important that new entrant retailers have a ‘level playing field’ for competing for customers, and that saves and win-backs do not impede efficient competition.
Latest Activity: 7 May 2019 Final Saves and Win-Backs recommendation paper
The purpose of this project is to examine the potential to improve retail competition and efficiency on secondary networks.
Latest Activity: 23 May 2017 Retail Advisory Group report on secondary networks review
The retail data project aims to increase consumer participation in the retail electricity market, by improving consumers’ access to information.
Latest Activity: 20 Sep 2016 Decisions and summary of submissions published - a file format for exchanging generally available retail tariff plan data