Overview

Date Activity
18 Feb 2020 Development: The Authority has decided to ban retailer-initiated saves and win-backs. Read more
Dec 2019 Correspondence: Read more
5 Nov – 3 Dec 2019 Consultation: The Authority is consulting on a proposal to amend the Code to ban retailer-initiated saves and win-backs for a 180 day period after a consumer switches retailer. Read more
5 Nov 2019 Background: Description of saves and win-backs Read more
5 Nov 2019 Development: Proposal to ban saves and win-backs Read more
7 May 2019 Development: The Market Development Advisory Group (MDAG) paper on Saves and Win-backs is now available. Read more
24 Jul 2018 Development: Call for cross-submissions Read more
24 Jul – 14 Aug 2018 Consultation: Cross-submissions closed on 14 August 2018. Read more
22 May – 29 Jun 2018 Consultation: MDAG issues paper: Saves and win-backs Read more
22 May 2018 Background: In August 2017, we completed a post-implementation review of the Saves protection scheme. Read more