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  • Does my meter need to be recertified?

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  • What are my rights as a medically dependent consumer?
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  • What happens if the hydro lakes are low?

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  • What happens if my retailer goes out of business?
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  • Will I still get my local energy trust rebate if I switch electricity retailer?

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  • What do I need to know about solar panels?

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Development 

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Our work programme

  • Evolving technologies and business models
  • Consumer choice and competition
  • Pricing and cost allocation
  • Risk and risk management
  • Operational efficiencies

Advisory and technical groups

  • Innovation and Participation Advisory Group (IPAG)
  • Market Development Advisory Group (MDAG)
  • Security and Reliability Council (SRC)
  • Standing Data Formats Group (SDFG)
  • Settlement and Prudential Security Technical Group (SPSTG)
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  • Proposal to amend requirement for advisory group Chairs to be independent
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Monitoring 

Market performance and analysis

  • Why we monitor market performance
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EMI

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Operations 

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Transmission

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Distribution

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Retail market

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Market operation service providers

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Consumer services

  • Provide a service with electricity data

Code & Compliance 

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  • What is an undesirable trading situation?
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About Us 

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What we do

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  • Our role in the electricity industry
  • How we are funded
  • Vision, values, mission
  • History of government involvement in electricity
  • What's My Number

Strategic planning and reporting

  • Statement of Intent
  • Statement of Performance Expectations
  • The Authority Work Programme
  • Annual Report
  • Year in review
  • Foundation documents
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Media & publications

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Planning, reporting & corporate projects

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  • Menu        
  • Electricity Authority
  • Search

  • Home
  • Consumers
    • Consumers
    • What is electricity?
    • What does the Electricity Authority do?
    • How does electricity get to my house?
    • What are smart meters?
      • What are smart meters?
      • Does my meter need to be recertified?
    • What are my rights as an electricity consumer?
      • What are my rights as an electricity consumer?
      • What are my rights as a medically dependent consumer?
      • What are my rights around disconnections?
      • What happens if the hydro lakes are low?
    • I want to make a complaint
    • How do I switch electricity companies?
      • How do I switch electricity companies?
      • What happens if my retailer goes out of business?
      • Will switching affect the reliability of my electricity?
      • Will I still get my local energy trust rebate if I switch electricity retailer?
    • How do I generate my own electricity?
      • How do I generate my own electricity?
      • What do I need to know about solar panels?
    • Your power data in your hands
      • Your power data in your hands
      • My usage
      • My meter
      • My plan
    • My power bill
      • My power bill
      • Is my electricity bill too high?
      • Why is my electricity bill higher in winter?
      • Is a spot price contract right for me?
  • Development
    • Development
    • Why we work on developing the electricity market
    • Our work programme
      • Our work programme
      • Evolving technologies and business models
      • Consumer choice and competition
      • Pricing and cost allocation
      • Risk and risk management
      • Operational efficiencies
    • Advisory and technical groups
      • Advisory and technical groups
      • Innovation and Participation Advisory Group (IPAG)
      • Market Development Advisory Group (MDAG)
      • Security and Reliability Council (SRC)
      • Standing Data Formats Group (SDFG)
      • Settlement and Prudential Security Technical Group (SPSTG)
      • Switch Technical Group (STG)
      • Proposal to amend requirement for advisory group Chairs to be independent
      • Disestablished groups
      • Nomination Form Advisory Group - IPAG
  • Monitoring
    • Monitoring
    • Market performance and analysis
      • Market performance and analysis
      • Why we monitor market performance
      • What we monitor in the industry and market
    • EMI
    • Enquiries, reviews and investigations
      • Enquiries, reviews and investigations
      • Our three-stage process
      • 2018
      • 2017
      • 2016
      • 2015
      • 2014
      • 2013
      • 2012
      • 2011
      • 2010
    • Retail market snapshot
      • Retail market snapshot
      • Annual retail market comparison tool
  • Operations
    • Operations
    • Wholesale market
      • Wholesale market
      • Spot pricing
      • Hedge market
      • Security of supply
      • Information disclosure
    • Transmission
      • Transmission
      • Transmission system
      • Transmission agreements
      • Transmission pricing
      • Grid management
      • Grid reliability standards
    • Distribution
      • Distribution
      • Distributors
      • Distribution pricing
      • Losses
      • Distributed generation
      • Connecting and electrically connecting NSPs and ICPs
    • Retail market
      • Retail market
      • Retailers
      • Metering
      • Electricity information exchange protocols (EIEPs)
      • The registry
      • Audits, approvals and certification
      • Reconciliation
    • Industry participants
      • Industry participants
      • Participant register
      • How to register as a participant
      • Participant identifiers
      • Participant events and education
      • Electricity Education portal
    • Market operation service providers
      • Market operation service providers
      • Clearing manager
      • Extended reserve manager
      • FTR manager
      • Pricing manager
      • Reconciliation manager
      • Registry manager
      • System operator
      • WITS manager
    • Consumer services
      • Consumer services
      • Provide a service with electricity data
  • Code & Compliance
    • Code & Compliance
    • Act and Regulations
      • Act and Regulations
      • How the Act, Code and Regulations fit together
      • Part 3 of the Act
      • Regulations
    • The Code
      • The Code
      • Documents incorporated into the Code by reference
      • Historical versions of the Code
      • Amendments
      • Code exemptions
      • How the Code maps to the Electricity Governance Rules
      • Approved Systems Document
    • Undesirable trading situation (UTS)
      • Undesirable trading situation (UTS)
      • What is an undesirable trading situation?
      • How to make a claim
      • UTS claims and decisions
    • Compliance
      • Compliance
      • Transparency statement
      • About compliance
      • Compliance monitoring
      • Compliance education and information
      • Compliance framework
      • Compliance database
      • How to allege a breach
      • Code breach process
      • Current investigations
      • Decisions
      • Enforcement policy
      • Prosecution policy
      • Breach statistics and analysis
    • Rulings Panel
      • Rulings Panel
      • Members of the Rulings Panel
      • Current cases
      • Decisions
      • Rulings Panel procedures
      • Rulings Panel performance objectives and reports
    • High Court Decisions
  • About Us
    • About Us
    • Who we are
      • Who we are
      • Board members
      • Chief Executive
      • Management team
      • Responsible Minister
    • What we do
      • What we do
      • Working with other agencies
      • Our role in the electricity industry
      • How we are funded
      • Vision, values, mission
      • History of government involvement in electricity
      • What's My Number
    • Strategic planning and reporting
      • Strategic planning and reporting
      • Statement of Intent
      • Statement of Performance Expectations
      • The Authority Work Programme
      • Annual Report
      • Year in review
      • Foundation documents
      • Memoranda of understanding
    • Media & publications
      • Media & publications
      • Speeches and presentations
      • Media releases
      • Market Brief
      • Market Commentary
      • Market Performance
      • Electricity in New Zealand
      • Official Information Act
      • Social media
      • Videos
    • Careers
      • Careers
      • Why work for us?
      • What it's like to work here
      • Our vision and values
      • Our successes
      • Current vacancies
    • Contact us
    • Planning, reporting & corporate projects
      • Planning, reporting & corporate projects
      • 2019/20 planning and reporting
      • 2018/19 planning and reporting
  • Home
  • Development
  • Our work programme
  • Consumer choice and competition
  • Saves and win-backs

Consultation

The Saves and win-backs project considers whether to amend the Electricity Industry Participation Code 2010 (Code) in response to the Authority’s August 2017 post-implementation review of the 'saves' Code provisions.

Overview Background Consultation Development
  •  

    Cross-submissions on MDAG issues paper: Saves and win-backs

    Closed

     

     

    6 submissions received (view submissions)

    We have published the cross-submissions received on the Market Development Advisory Group (MDAG) Saves and win-backs issues paper.  Cross-submissions closed on 14 August 2018.  The six cross-submissions the MDAG received are available to view on our website. 

    Submissions

    • Download a ZIP file containing all documents

    • Electric Kiwi

      Electric-Kiwi-Cross-submission-Response-to-EA-Saves-Winbacks-2018-....pdf (PDF, 924 KB)

      Last updated: 20th August 2018

    • Meridian

      Meridian-Powershop-Cross-Submission-Saves-and-Win-backs-M....pdf (PDF, 293 KB)

      Last updated: 20th August 2018

    • Entrust

      Entrust-cross-sub-Response-to-EA-saves-winbacks-13-Augus....pdf (PDF, 155 KB)

      Last updated: 20th August 2018

    • Vocus Group

      Saves-and-Winbacks-Cross-Submission-Vocus-140818.pdf (PDF, 388 KB)

      Last updated: 20th August 2018

    • Mercury

      Mercury-submission-to-MDAG-review-winbacks-cross-sub-final.pdf (PDF, 459 KB)

      Last updated: 20th August 2018

    • Pioneer Energy

      Pioneer-Energy-Cross-submission-Customer-acquisition-save....pdf (PDF, 109 KB)

      Last updated: 21st August 2018

  •  

    MDAG issues paper: Saves and win-backs

    Closed

    22 May – 29 Jun 2018  

     

    14 submissions received (view submissions)

    It is important that new entrant retailers have a ‘level playing field’ for competing for customers, and that saves and win-backs do not impede efficient competition. This project considers whether to amend the Electricity Industry Participation Code 2010 (Code) in response to the post-implementation review of the 'saves' Code provisions.

    Supplementary material

    • Download a ZIP file containing all documents

    • ElectricKiwi letter to EA - Undesirable retail competition

      ElectricKiwi-letter-to-EA-re-Undesirable-retail-competition-....pdf (PDF, 141 KB)

      Supplementary material

      Last updated: 24th July 2018

    • Electric Kiwi - Response to EA Saves Winbacks

      Electric-Kiwi-Supplementary-Submission-Response-to-EA-Saves-Winbac....pdf (PDF, 134 KB)

      Supplementary submission

      Last updated: 24th July 2018

    • Pulse - Letter to Carl Hansen

      Pulse-Letter-to-Carl-Hansen-EA-re-saves-protection-scheme-3004....pdf (PDF, 117 KB)

      Last updated: 24th July 2018

    • Pulse - Letter to Carl Hansen

      Pulse-Letter-to-Carl-Hansen-saves-protection-scheme-23032018-f....pdf (PDF, 131 KB)

      Last updated: 24th July 2018

    Consultation Papers

    • MDAG issues paper on Saves and win-backs

      MDAG-issues-paper-on-saves-and-win-backs.PDF (PDF, 644 KB)

      Last updated: 22nd May 2018

    Submissions

    • Download a ZIP file containing all documents

    • David Riley

      David-Riley.pdf (PDF, 31 KB)

      Last updated: 24th July 2018

    • Flick

      FLICK-submission.pdf (PDF, 518 KB)

      Last updated: 24th July 2018

    • Ecotricity

      Ecotricity-submission-on-MDAG-S+W-issues-paper-180626.pdf (PDF, 501 KB)

      Last updated: 24th July 2018

    • Future Energy

      Future-Energy-New-Zealand-submission-on-MDAG-saves-and-win-bac....pdf (PDF, 345 KB)

      Last updated: 24th July 2018

    • Entrust

      Entrust-submission-on-Saves-and-Winbacks-29-June-FINAL.PDF (PDF, 165 KB)

      Last updated: 24th July 2018

    • Electric Kiwi

      Electric-Kiwi-MDAG-Submission-on-EA-Saves-and-Winbacks.pdf (PDF, 292 KB)

      Last updated: 24th July 2018

    • Mercury Energy

      Mercury-Energy-submission-on-MDAG-saves-and-win-backs.pdf (PDF, 511 KB)

      Last updated: 24th July 2018

    • Genesis Energy

      Genesis-Energy-submission-on-Customer-Acquisition-Saves-and-Wi....pdf (PDF, 290 KB)

      Last updated: 24th July 2018

    • Pioneer Energy

      Pioneer-Energy-submission-Customer-acquisition-saves-and-wi....pdf (PDF, 319 KB)

      Last updated: 24th July 2018

    • Vocus Group

      Vocus-Group.pdf (PDF, 570 KB)

      Last updated: 24th July 2018

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