Evolving technologies and new business models will lead to more participation in the electricity industry, which will promote competition and choice, and deliver significant reliability benefits to consumers.

This change will give consumers more choice in how, and who, they interact with in the electricity industry. This includes establishing trading relationships with more than one party. Consumers are increasingly able to, and are, obtaining services (including consumption, generation, demand response and other third-party provider services) from multiple suppliers.

At present, barriers exist that stop or make it difficult for consumers to enter into multiple trading relationships at one connection point. For example, purchasing consumption from one trader, selling generation to another trader or engaging an altogether different supplier to manage their load (for example hot water cylinder). This project will investigate whether allowing consumers to have multiple trading relationships would result in more efficient outcomes.

We have updated the name of the Multiple Trading Relationship project to the Additional consumer choice of electricity services (ACCES) project. This change was made to better reflect the objectives of the project and following discussion with the Board. We are examining whether there are barriers that could prevent consumers from accessing many different services from many different suppliers.

Overview

Date Activity
5 – 19 Nov 2019 Consultation: Technical consultation on changes to the proposed amendment of Clause 11.32E of the Code and EIEPs 13C, 13A and 13B Read more
1 Oct 2019 Development: The Authority recently conducted a second round of industry engagement with organisations that have a role in diversifying the electricity services offered to consumers. Read more
17 Jun 2019 Consultation: Submissions received on proposed measures to make it easier for consumers to share their historical consumption data with organisations they trust. Read more
4 Jun 2019 The Authority has published key points and presentations from the ACCES Roundtable Read more
27 – 27 May 2019 Roundtable to hear views on efforts to make it easier for consumers to share information with organisations they trust. Read more
30 Apr – 11 Jun 2019 Consultation: Consultation on measures to make it easier for consumers to share their historical consumption data with organisations they trust. Read more
2 Apr 2019 Development: The Authority recently met with organisations that have a role in diversifying the electricity services offered to consumers. Read more
4 Dec 2018 Development: Multiple Trading Relationships project update. Read more
28 Nov 2017 – 27 Feb 2018 Consultation: Multiple trading relationships Read more