Interim alignment review - July 2011
Over the period July to September 2011 we assessed the extent to which electricity retailers' domestic contracts aligned, as at 1 July 2011, with the published set of voluntary, good-practice, contracting principles and minimum terms and conditions for domestic retail contracts issued by the Electricity Commission.
For this 'alignment review' we adopted a similar approach to that followed by the Electricity Commission for the June 2010 'baseline review'.
The results for the 2011 alignment review are summarised in the 2011 alignment review consolidated report below. Three retailers, TrustPower, Genesis Energy and Powershop, substantively amended their domestic electricity retail contracts in line with the minimum terms and conditions over the 12 month period between the 2010 baseline review and the 2011 alignment review, and achieved full or substantial alignment with between 89% and 99% of the applicable minimum terms and conditions.