Managing Retailer Default Situations
The Authority has made arrangements to facilitate the orderly resolution of a default situation when an electricity retailer becomes insolvent or otherwise exits the market and is unable to supply its customers.
Ongoing failure by a retailer to pay for electricity or distribution services can lead to increasing financial losses by generators and distributors and could lead to customers becoming stranded without a retailer.
|1 Mar 2011||Background: Assuring Customer Supply Read more|
|7 Feb – 19 Mar 2012||Consultation: Retail Advisory Group discussion paper: Retail customers in retailer default situations Read more|
|14 Aug – 25 Sep 2012||Consultation: Arrangements for managing retailer default situations Read more|
|19 Dec 2012||Advisory Group: RAG: Final report Read more|
|23 Apr 2013||Event: The purpose of the workshop is to identify any aspects of the proposed process that might prevent a successful resolution of a retailer default prior to consulting of the detailed Code amendments. Read more|
|18 Jun – 20 Aug 2013||Consultation: Arrangements to manage a retailer default situation Read more|
|7 Nov 2013||Development: Code Amendments Gazetted Read more|
|26 Aug – 10 Oct 2014||Consultation: Proposed Code amendments: Implementing retailer default Read more|
|15 Jul 2015||Outcome: To manage this possible situation regulated arrangements for managing a retailer default became operational in July 2014. Read more|