The Authority has completed a post-implementation review of the retail data project which was introduced during February 2016.

The aim of the retail data project was to improve access to consumption, connection, and tariff data. As a result, the Authority expected consumers would become more active and informed, leading to increasing numbers of consumers shopping around.

Retail data project history

The purpose of a post implementation review is to evaluate an initiative against its expected outcomes. From the Authority’s perspective, this enables learning about how regulatory decisions–or decisions not to regulate–are affecting the sector and whether further policy action is required.
The post-implementation review of the retail data project found that while connection data access is working well and tariff data access is working adequately, the problems with accessing consumption data are likely preventing the benefits of the retail data project being realised.