Retail audits include:

  • distributor audits
  • certification as a reconciliation participant
  • approval as a test house
  • metering equipment provider audits
  • dispatchable load purchaser audits
  • distributed unmetered load audits.

Industry participants who are required to submit a retail audit must submit their audit through our audit website.

Audit website

How to receive a logon

If you are an industry participant required to submit a retail audit you’ll need to email us to be issued a logon and password to the audit site. You can also email us for assistance if you have any difficulty accessing the site.


More information

If you have any questions or would like more information contact our market operations team.