Transfer of ICPs can occur between:

  • distributors (including embedded network owners)
  • traders
  • metering equipment providers

Transfer of ICPs between distributor networks

Schedule 11.2 of the Code sets out the requirements that a distributor must comply with when transferring ICPs from one network to another (including embedded networks).

To request the transfer of ICPs, fill out the transfer form and email it to our market operations team.

Application form for transfer of ICPs between distributors 

Email: marketoperations@ea.govt.nz

Transfer of ICPs between traders (customer switching)

Schedule 11.3 of the Code sets out the requirements that a trader (generator or retailer) must comply with when transferring ICPs from one trader to another.

To request the transfer of ICPs, follow the process outlined in the functional specification available on the registry website.

Registry website

Reversing the transfer of ICPs

Switches of ICPs between traders may be reversed using the switch withdrawal process and the approved switch withdrawal advisory code.

Approved switch withdrawal advisory codes

The following table contains the switch withdrawal advisory codes. The Authority must publish the switch withdrawal advisory codes under clause 18(b) of Schedule 11.3 of the Code. The switch withdrawal advisory codes are also contained in functional specification available on the registry website. Please refer to this functional specification for all other switch codes.

Registry website

Code Description Explanation of use
IN  Invalid ICP status  Site is in the process of being decommissioned.
UA  Unauthorised switch  Account holder did not authorise switch request (due to the Trader's error).
WS  Wrong switch type  Switch notification received is being withdrawn.
MI  Withdrawn on metering use  Gaining Trader requests withdrawal because of metering issue. 
WP  Wrong premises  The wrong premises have or are being switched (due to the Trader's error).
DF  Date failed  RTD (requested transfer date) greater than 10 business days in the future. 
WR  Losing Trader not current Trader  Withdrawn, as the losing Trader is not the current Trader for the ICP. ICP has been switched to another Trader and the registry has not been updated to reflect that switch.
MG  Temporary withdrawal code   Used only during transition to indicate that the switch was withdrawn due to transition requirements.
CE Customer error  Customer cancels the switch because the original switch request was an error (eg, customer provides incorrect information)
CX Customer cancellation Customer cancels the switch for a reason other than that in CE (eg, the customer changes its mind)

Discontinued switch codes 

Code Description Explanation of use Discontinued 
 CR Customer requests cancellation   Customer has changed their mind and wishes to cancel. 30 July 2015

Transfer of ICPs between metering equipment providers 

Schedule 11.4 of the Code sets out the requirements that a metering equipment provider must comply with when transferring installation control points (ICPs) from one metering equipment provider to another. 

To request the transfer of ICPs, follow the process outlined in the functional specification available on the registry website.

Registry website