Consumer plan comparison and switching
Consultation
This consultation sought feedback on eight options to support and promote consumer comparison and switching between electricity retailers and plans. This included five website-related options and three consumer choice support options.
We would like to thank all submitters for engaging with this consultation. We are carefully considering your feedback.
Energy plans are evolving to meet consumer demand for more choice and flexibility. Electricity retailers are offering a greater range of plans, with benefits such as time-conditional plans or plans bundled with other utility services, such as internet or mobile phones.
While this is a positive outcome for consumers, the growing number of diverse offerings can make it difficult for consumers to choose the right plan for their household needs.
It is increasingly important for consumers to have access to accurate information that enables them to compare plans and easily make the switch if a better offer is available.
Submissions
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2degrees3 pages
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Aleisha Hulbert2 pages
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Anna Cammock-Nicholls2 pages
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Common Grace Aotearoa4 pages
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Anonymous submission2 pages
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Bex Lawton2 pages
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Bridget Piper2 pages
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Charlotte McColl2 pages
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Citizens Advice Bureau2 pages
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Consumer Advocacy Council10 pages
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Consumer NZ26 pages
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Contact Energy3 pages
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David Hingston8 pages
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David Riley5 pages
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Debbie Leyland2 pages
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Disabled Persons Assembly NZ6 pages
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Ecobulb9 pages
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Electric Kiwi2 pages
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Entrust6 pages
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ERANZ9 pages
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Esme Putt2 pages
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Etienne Wain2 pages
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Fiona Williams2 pages
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Flick3 pages
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Frank Lawton2 pages
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Genesis9 pages
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Glimp8 pages
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Holly Morton-Chong2 pages
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Independent Retailers6 pages
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Jack Cammock-Nicholls2 pages
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Jacob Anderson2 pages
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Julian JP Warmington5 pages
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Mercury2 pages
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Meridian11 pages
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Michael Harcourt2 pages
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Mika Hervel2 pages
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Neil Walbran Consulting8 pages
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Nova Energy9 pages
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NZ Compare8 pages
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Paul Chapman11 pages
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Peter Gibbard, Kevin Remmy8 pages
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Richard John Smith2 pages
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Survey submissions (36 total)78 pages
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Utilities Disputes8 pages