New Zealand’s electricity market regulator

Working for an electricity system that benefits all New Zealanders

Feedback sought on customer compensation scheme

We are seeking feedback on our latest estimate of the minimum weekly amount retailers must pay to customers during an official conservation campaign.

Open letter to distributors as low fixed charge regulations come to an end

Electricity retailers and distributors will need to consider the potential impacts on consumers as they re-adjust pricing ahead of 1 April 2027 when the Govern…

Consultation: Improving product and consumption information exchange, EIEP13C and EIEP14C

The Electricity Authority Te Mana Hiko is improving access to electricity product and consumption information by updating the Electricity Information Exchange …

Our projects

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Improving consumer choice

Supporting consumer information, comparison and switching initiatives.

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Submissions open until 8 October 2026

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Managing peak electricity demand

How to better manage risks to electricity supply during peak demand periods.

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Submissions open until 22 October 2026

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Network connections

Improving the efficiency of connecting to the distribution network and upgrading existing connections.

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Submissions open until 6 October 2026

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Wires

Industry

Setting and enforcing the Code

We set the Electricity Industry Participation Code 2010 - the rules that govern nearly every aspect of New Zealand's electricity industry.

It's each industry participant’s responsibility to comply with industry regulations and the Code, but we're here to support and advise.

We monitor and enforce the rules so that participants operate on a level playing field and consumers are treated fairly.

About the Code