Code and compliance
We educate, monitor and enforce compliance with electricity industry regulations and the Code, so that industry participants operate on a level playing field and consumers are treated fairly.
Legislation
The Act, Regulations and Code
Electricity industry participants are required by law to comply with the Electricity Industry Act 2010, its Regulations and the Electricity Industry Participation Code 2010.
Electricity Industry Participation Code
The Code is the set of rules that governs nearly every aspect of the electricity industry – from generation, to transmission, system operation, security of supply, market arrangements, metering, distribution and retail.
It is each industry participant’s responsibility to comply with electricity industry regulation, but we're here to support and advise. Our work focuses on improving industry practice and the industry more generally.
Compliance
Audits and certification
All industry participants are required to provide us with audit information. This provides assurance that buyers are correctly invoices for purchasers and that sellers comply with legislation.
Our focus
Our powers and approach to compliance
We monitor the electricity market closely to ensure compliance, so that industry participants operate on a level playing field and consumers are treated fairly. We aim for our approach to compliance and enforcement to be transparent to achieve consistent, fair and timely outcomes.
Our approach to non‑compliance
We investigate alleged breaches to determine the causes and make recommendations on the most appropriate outcome.
The lessons learned from our investigations help improve industry practice. The findings support our education of participants and help us to identify and resolve ongoing or systemic issues.
Compliance question?
Electricity sector legislation is complex. Contact us for support with your compliance queries.