Case studies
Learn about common and new industry compliance issues in our case studies. You can understand the lessons learned to help improve your own policies and practices.
Latest
Update on compliance trends and outcomes
The trends in non-compliance for 613 alleged breaches from 2019-24 by participant type, including the severity and most common breaches and case outcomes.
| Clause & Industry | Title & Description | |
|---|---|---|
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Distribution
Part 10
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The importance of metering and reducing reliance on exemptions
A reminder to ensure metering is installed at all network supply points. |
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Generation
Retail
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Submitting a material change audit
When an industry participant needs to submit a material change audit and how to do it. |
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Distribution
Wholesale
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Providing complete and accurate information to the Electricity Registry
How to provide complete and accurate information to the Registry. |
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Distribution
Generation
Retail
Transmission
Part 13
Part 15
Part 16A
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Audit compliance plans
How to develop an audit compliance plan that complies with the Electricity Industry Participation Code. |
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Distribution
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ICP transfer delays
The importance of a robust installation connection point transfer process. |
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Retail
Wholesale
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Distributed unmetered load non-compliances
The importance of accurate distributed unmetered load audits and common compliance issues |
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Generation
Wholesale
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Ensuring accuracy in deemed energy and reserve offers
The importance of reviewing offers when relying on the deemed offer rollover. |
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Retail
Part 11
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Retailers to verify ICP and metering when taking on new customers
Failing to confirm the ICP for your new consumer can have serious impacts on them and on the reconciliation process. |
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Generation
Wholesale
Schedule 15.4
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Project planning your Code requirements and deadlines
A participant’s failure to provide information to the reconciliation manager on time. |
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Generation
Wholesale
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Offer changes within the gate closure period
A participant failed to reduce the MW offer in its highest price tranches before addressing the lower-priced tranches. |
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Generation
Wholesale
Clause 14.31
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Meeting payment deadlines for cleared funds
The circumstances of a participant’s late payment to the clearing manager and failed attempts to contact them that constituted an alleged breach. |
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Distribution
Generation
Retail
All
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Update on compliance trends and outcomes
The trends in non-compliance for 613 alleged breaches from 2019-24 by participant type, including the severity and most common breaches and case outcomes. |
|
Compliance question?
Electricity sector legislation is complex. Contact us for support with your compliance queries.