What we do

Consumers' best interests are at the heart of everything we do. We work to achieve a competitive, reliable and efficient electricity market for the long-term benefit of everyone in New Zealand.

Our role as a regulator

As New Zealand's electricity regulator, we:

  1. Monitor, inform and educate
    We monitor market behaviour and make data, information and tools available to help improve understanding of the electricity markets by consumers and industry participants.

  2. Operate the electricity system and markets
    We are responsible for the efficient day-to-day operation of the electricity system and markets through contracted service providers.

  3. Enforce compliance
    We monitor, investigate and enforce compliance with the Electricity Industry Act 2010, its Regulations and the Electricity Industry Participation Code 2010 by industry participants to create a fair and competitive market.

  4. Promote market development
    We propose amendments to the Code to deliver better outcomes for consumers today and in the future.

  5. Protect the interests of consumers
    We are responsible for protecting the interests of domestic and small business consumers in relation to the dealings of industry participants supplying their electricity.

Powering the future

We're working with the energy sector to achieve Aotearoa’s commitment of net zero greenhouse gas emissions by 2050.
Our renewable energy work

Our projects

We're a strategy-led organisation that takes a proactive approach to meet our statutory objectives and help New Zealand achieve net zero emissions by 2050. Our projects focus on five core areas:

  • System security and resilience
  • Enabling investment and innovation
  • Consumer protection
  • Monitoring, compliance, education and enforcement
  • Building trust and confidence in the industry.

Through our projects we're working with the sector to ensure Aotearoa's low-emissions transition happens efficiently, whilst maintaining security and reliability of supply.

Providing electricity data, metrics and tools

We provide tools and resources to enable you to make informed choices, these include:

  • Your meter - Finds all of the information you will need about your home or business connection to the electricity network. Use your meter

  • Trading conduct reports - Learn what's happening in the wholesale market and see if any trading periods have been highlighted for further analysis. View reports

  • Access to consumer data - We provide access to consumption, tariff and connection data. Learn more

  • EMI website - Our platform for publishing reliable market data, performance metrics, and analytical tools. Find data on retailer market share, consumer switching and wholesale pricing. Visit EMI

Providing advice to government

We provide proactive advice to government on key issues and electricity-related legislation. The Minister responsible for the Electricity Authority is the Minister of Energy and Resources.

Working with other agencies

We work with several organisations to share information, assist in our respective roles and functions, and support cross-government efforts to achieve net zero emissions.

We are also part of the Council of Energy Regulators with the Commerce Commission, Energy Efficiency and Conservation Authority, Gas Industry Company, and Ministry of Business, Innovation and Employment. The Council facilitates a whole-of-system approach to risks, issues and opportunities within the energy markets regulatory system.