General news

New investigation into alleged breach by Counties Energy

  • Compliance

The Electricity Authority has started an investigation into an alleged breach of the Electricity Industry Participation Code 2010 (Code) by Counties Energy Limited.

Awhitu Windfarms Limited reported that Counties Energy may have breached clause 23(2) of Schedule 6.1 of the Code on 24 March 2020.

The alleged breach concerns a distributed generator’s dealings with a connected distributor. As such, we do not consider any other participants to be affected by the discrete matter being investigated. However, any participant that does consider itself affected, and wishes to become a party to this investigation, should notify our investigator within 10 working days from today (the investigation notice publish date).

Our investigator can be contacted by email to, citing reference 2006CPOW1 in the subject line.

View all investigations and rulings

Related News

Alignment statements due for Consumer Care Guidelines

The Electricity Authority Te Mana Hiko requires retailers who supply electricity, used fully or partly for domestic purposes, to provide their Consumer Care Gu…

Consumer Care Guidelines annual alignment statements due

The Electricity Authority would like to remind retailers that their alignment statement 2023/24 for the Consumer Care Guidelines is due by 9 August 2024. We wi…

Non-compliance trends

The Electricity Authority continually monitors and enforces compliance, so that industry participants operate on a level playing field and consumers are treate…