General news
Retail participants required to update the Participant register
- Retail
- Compliance
The Electricity Authority requires all retail participants that sell electricity to domestic consumers to ensure their details are up to date in the Participant register by 1pm on 19 July 2023, ahead of the Consumer Care Guidelines Annual Alignment Statement declaration for 2022/23.
We need accurate business and contact details to send out important correspondence to the right people about the annual declaration, such as how to complete the alignment statement.
It is a statutory obligation for all industry participants to keep their details up to date under Section 29 of the Electricity Industry Act 2010. Failure to do so is an offence under the Act.
Industry participants can check their information is correct by logging into the Participant Register
For any questions, please contact participantregister@ea.govt.nz.
Related News
Authority decides to improve comparison and switching
The Electricity Authority Te Mana Hiko has announced its decision to improve support for consumers in comparing and switching electricity plans and retailers. …
Alignment statements due for Consumer Care Guidelines
The Electricity Authority Te Mana Hiko requires retailers who supply electricity, used fully or partly for domestic purposes, to provide their Consumer Care Gu…
Follow-up consultation opens to improve the default distributor agreement
The Electricity Authority Te Mana Hiko is seeking further feedback on proposed changes to improve the default distributor agreement template. The template sets…