Retail gross margin
Use this dashboard to look at the retail gross margins of generator-retailers in New Zealand and understand whether consumers are benefiting from a competitive electricity retail market.
About retail gross margin
New Zealand’s retail electricity market is made up of 39 retailers, which includes four generator-retailers (gentailers) who both buy and sell electricity. This dashboard shows the retail gross margin of the four generator-retailers, as well as five other retailers (anonymised as they have less than 5% of installation control points).
The retail gross margin is the revenue received by an electricity retailer after electricity, metering, levies and distribution costs. The retail gross margin therefore includes both the cost of service related to the retail business and any retail profits.
The Electricity Authority requires retailers (with more than 1% of installation connection points) to disclose their retail gross margin reports to provide transparency of retail pricing practices and assess competition.
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Notes
All retail gross margin disclosure data is associated with the sale of electricity by retailers to mass market customers. It does not include costs associated with retailers’ customer service delivery eg, costs for staff, call centres and advertising. All data was prepared in accordance with generally accepted accounting practises.