General news
Minor changes to retail market monitoring notice
- Consumers
- Retail
Following feedback from retailers, the Electricity Authority has made some minor amendments to the clause 2.16 notice for retail market monitoring that we issued on 17 March 2025.
The changes are technical and non-controversial.
We are amending reporting requirements to allow retailers with customers that are billed after the date when billing information is due to be submitted to provide these ‘late’ bills the following month.
We have also corrected some other typographical errors.
When ready to start testing systems, retailers will need to contact our Data Products team on data.products@ea.govt.nz to request a new Secure File Transfer Protocol user account to be provisioned.
The first reports from retailers are due to the Authority in August and towards the end of 2025 we will begin publishing aggregated retail data and insights on our website.
Related News
Electricity retailer trading as 50Hertz defaults
Electricity retailer Liberta Systems Limited, trading as 50Hertz, has gone into default after its agreement with a lines company was terminated.
Consumer Care Obligations compliance reports due by 30 September 2025
The Electricity Authority Te Mana Hiko is reminding electricity retailers that they are required to submit compliance reports for 2024/25 under the Consumer Ca…
Electricity Authority investigates business claims about energy markets
The Electricity Authority Te Mana Hiko is using its powers to investigate concerns about pricing, contract availability, and business conduct in both the elect…