Our projects
Consumer protection
Open Consultation

Improving consumer choice

Supporting consumer information, comparison and switching initiatives.

  • Consumers
  • Retail
  • Open consultation

    Consumer plan comparison and switching

    Submissions due by 8 March 2024

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    Overview

    Timeline

    Past activity

    Project background

    Other projects in Consumer protection
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    Improving retail market monitoring

    Improving how we monitor the retail market.

    Have your say

    Submissions open until 29 February 2024

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    Consumer Care Guidelines

    Developing new Consumer Care Guidelines for retailers to better serve consumers.