General news
Renewed effort to improve compliance outcomes
- Compliance
Our compliance team is renewing its effort to improve compliance outcomes.
The compliance team intends to widen the scope of cases that could be formally investigated and whether those cases should result in a recommendation to the Board to lay a formal complaint with the Rulings Panel.
Historically, the Electricity Authority has referred only the most serious cases of alleged breaches of the Code to the Rulings Panel. Our compliance team will now consider where compliance outcomes could be improved as per our compliance strategy.
This change could see a wider range of cases referred to the Rulings Panel.
Related News
Investigation into alleged breaches by South Pacific Energy
The Electricity Authority Te Mana Hiko has started an investigation into alleged breaches of the Electricity Industry Participation Code 2010 by South Paci…
Decision on 14 January 2025 under-frequency event
We recently consulted on the draft determination of causer for an under-frequency event on 14 January 2025.
First compliance reports for retailers under Consumer Care Obligations due 30 September
The Electricity Authority is notifying electricity retailers that their 2024/25 compliance reports for the Consumer Care Obligations are now available to compl…