Our projects
Consumer protection

Improving retail market monitoring

Improving how we monitor the retail market.

  • Consumers
  • Retail
  • Overview


    Past activity
    • 24 January 2024

      Event —
      Webinar: Improving monitoring of the retail market
      View event
    • 4 December 2023 - 29 February 2024

      Consultation —
      Improving retail market monitoring: Clause 2.16 information notice
      View consultation

    Project background

    Other projects in Consumer protection
    View all projects

    Improving consumer choice

    Supporting consumer information, comparison and switching initiatives.

    Consumer Care Guidelines

    Developing new Consumer Care Guidelines for retailers to better serve consumers.