Improving consumer choice

Electricity Information Exchange Protocol 14A – Retailer product information

Upcoming Open Closed Decision
Make a submission Due by 26 March 2026
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Consultation

The Authority has decided to modernise and improve the exchange of electricity plan and product information. These decisions include:

  1. Replacing the existing Electricity Information Exchange Protocol 14: Retailer Tariff Notification (EIEP14) with a new modular suite of protocols: EIEP14A, EIEP14B, and EIEP14C.
  2. Amending the Code to give the Electricity Authority the ability to prescribe the form and structure of the suite of EIEP14 protocols.
  3. Extending the scope of product information requested under the Code to include both generally available plans and “legacy” plans (plans that are not promoted but still provided to consumers).
  4. Requiring retailers to assign a product identification code to every retail tariff plan they offer.

This consultation seeks feedback on a proposed format for the prescribed Electricity Information Exchange Protocol 14A (EIEP14A).

EIEP14A is the format which will standardise how industry participants share information about electricity products and plans, both with other industry participants and with consumers.

Timely and accessible data sharing will help consumers make informed decisions and give them more control over their power choices.

We welcome submissions on our consultation paper by 5pm, Thursday 26 March.

Consultation paper

Electricity Information Exchange Protocol 14A - Consultation paper

Electricity Information Exchange Protocol 14A - Consultation paper

Make a submission

Our preference is to receive submissions in a Word document in the format shown in Appendix D to consumer.mobility@ea.govt.nz by 5pm, Thursday 26 March 2026.

If you cannot send your submission electronically, please contact consumer.mobility@ea.govt.nz or 04 460 8860 to discuss alternative arrangements.

We will publish all submissions. If you consider we should not publish any part of your submission, please:

  • indicate which part should not be published and explain why, and
  • provide a version of your submission the Authority can publish (if we agree not to publish your full submission).

All submissions, including any parts the Authority does not publish, can be requested under the Official Information Act 1982.