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  • Your power

    Your power

    Find out how electricity gets to your home, what makes up your power bill and how to save energy.

    • Boys playing in homemade tent with lots of lights Your power
    • Vector-smart-meter Your meter
    • Young Maori girl menu image Consumer Care Obligations
    • Thumbnail decentral The future of our electricity system
    • Also in this section
    • Your power bill
    • Ways to save energy
    • Solar power
    • Keeping the lights on
    • How electricity works
    • New Zealand's electricity sector
    • If you rely on electricity for medical reasons
  • Industry

    Industry

    Learn how parts of the sector operate to bring you electricity. Industry participants can find technical information and guidance here.

    • Water spillway at lower Hui Dam Wholesale market
    • Transmission thumb Transmission
    • Transmission wires by Shorland Park Island Bay Distribution
    • Houses in the Coromandel Retail market
    • Also in this section
    • Data and insights
    • Power Innovation Pathway
    • New industry participants
    • Market operation service providers
    • Undesirable trading situations
    • Industry guidelines
  • Code and compliance

    Code and compliance

    We educate, monitor and enforce compliance with electricity industry regulations and the Code.

    • Pipes thumb About the Act, Regulations and Code
    • Code thumbnail Electricity Industry Participation Code 2010
    • Home page call to acttion Audits and certifications
    • Also in this section
    • Our compliance strategy, framework and policies
    • Investigations and rulings
    • Report a breach
    • Exemptions and dispensations
    • Industry guidelines
    • Case studies
  • Our projects

    Our projects

    We're working with the sector on New Zealand's renewable energy and low‑emissions transition.

    • Projects thumb Our projects
    • Lights in hand Our consultations
    • Also in this section
    • Consumer Care Obligations
    • Energy Competition Task Force
    • Future security and resilience
    • Improving visibility of generation investment
    • Managing peak electricity demand
    • Risk management review
  • About us

    About us

    We're responsible for the governance and regulation of New Zealand's electricity industry.

    • Te Horo Beach thumbnail Who we are
    • Wairau Valley, Marlborough News
    • Close up view of data on a laptop What we do
    • Our strategy Our strategy and priorities
    • Also in this section
    • Our corporate documents
    • Our advisory and technical groups
    • Our people
    • Careers
    • Official Information Act requests
    • Contact us
  • Your power
  • Industry
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  • Our projects
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  • Search
  • Your power
  • Your power bill
  • Compare and switch to save $$
  • Ways to save energy
  • Consumer Care Obligations
  • Meters
  • Your meter
  • Solar power
  • How electricity works
  • Keeping the lights on
  • Power outages
  • New Zealand's electricity sector
  • Industry
  • Wholesale market
  • Transmission
  • Distribution
  • Retail market
  • Data and insights
  • Power Innovation Pathway
  • New industry participants
  • Market operation service providers
  • Industry guidelines
  • Code and compliance
  • About the Act, Regulations and Code
  • Audits and certifications
  • Our compliance strategy, framework and policies
  • Investigations and rulings
  • Report a breach
  • Exemptions and dispensations
  • Code amendments
  • Our projects
  • Our projects
  • Our consultations
  • About us
  • Who we are
  • What we do
  • Our strategy and priorities
  • Our corporate documents
  • Our people
  • Careers
  • Official Information Act requests
  • News
  • Eye on electricity
  • General news
  • Press release
  • Ways to save energy
  • How to get cheaper power bills with a time-of-use plan
  • Consumer Care Obligations
  • If you're signing up to a new power company
  • If you're finding it hard to pay your bill
  • If you rely on electricity for medical reasons
  • If your power company doesn't meet its obligations
  • Keeping the lights on
  • Electricity security of supply snapshots
  • Wholesale market
  • Spot market
  • Hedge market
  • Security of supply
  • Wholesale information and trading system
  • Undesirable trading situations
  • Wholesale market participants' obligations
  • Information on thermal fuels
  • Distribution
  • About distribution
  • Distribution pricing
  • Distributed generation
  • Distribution losses
  • Distributors' obligations
  • Retail market
  • Electricity registry
  • Electricity information exchange protocols
  • Metering
  • Reconciliation
  • Retailers' obligations
  • Retail market improvements
  • Power Innovation Pathway
  • Enhanced support programme
  • Tranche 1 Pathway initiatives
  • Market operation service providers
  • Clearing manager
  • FTR manager
  • Reconciliation manager
  • Registry manager
  • System Operator
  • WITS manager
  • Audits and certifications
  • Certified reconciliation participant audits
  • Dispatchable load purchaser audits
  • Distributed unmetered load audits
  • Generator audits
  • Metering equipment provider audits
  • Profile audits
  • Test house audits
  • Exemptions and dispensations
  • Exemptions to enable a multiple trading trial
  • Who we are
  • How we are funded
  • What we do
  • Powering the future
  • Your voice matters
  • Our work with other organisations
  • Briefings to the Minister for Energy
  • Our people
  • Board committees
  • Our advisory and technical groups
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