Electricity retailer trading as 50Hertz defaults

Electricity retailer Liberta Systems Limited, trading as 50Hertz, has gone into default after its agreement with a lines company was terminated.

The lines company issued the termination notice after Liberta failed to pay its distribution charges. This triggered the Electricity Authority’s trader default process.

Although this matter is about dealings between 50Hertz and the lines company, the trader default process protects the retailer’s customers by ensuring they are transferred to another retailer without interrupting their electricity supply.

50Hertz has three customers, two residential and one small business. The Authority has directly contacted all three customers and advised them to switch to another retailer by 5pm, Friday 22 August. The Authority will allocate any remaining customers to another retailer after this date. 50Hertz is required to stop selling electricity to its customers by Monday 25 August 2025.

As well as consumers, the trader default process protects the electricity market. It allows the Authority to act promptly when an industry participant is no longer able to meet its financial commitments.

This minimises the risks of further missed payments to others and upholds the integrity of the market.

Liberta Systems has been in liquidation since February 2024 and had committed to the Authority to switching its customers to other providers by the end of October this year.

Read more about the process:
Managing the trader default situation