General news
Seeking feedback after concerns raised about conduct in the markets
- Consumers
- Compliance
The Electricity Authority Te Mana Hiko (Authority) would like to hear from anyone who has any concerns around pricing, contract availability and business conduct in the electricity markets.
Recently, such concerns were raised with the Authority by the Northern Infrastructure Forum and other organisations. Using our powers under Section 16 of the Electricity Industry Act 2010, we decided to investigate this issue further in the interest of consumer trust, market fairness and accountability.
We are keen to talk to both individuals and businesses. Your feedback will help the Authority to understand areas we can improve as we continue to work towards a better electricity system for business and households.
Please email the monitoring team at s16.investigation@ea.govt.nz, including a phone number in case we need to talk to you in more detail.
While the Authority will anonymise all information received in any published materials, please note it is subject to the Official Information Act 1982.
Note: Information received by the Authority can be requested under the Official Information Act 1982. This means we may be obliged to release material you provide to us if there is no legal reason to withhold it. The grounds for withholding are set out in the Official Information Act 1982 and include:
- If there would be unreasonable prejudice to the commercial position of the supplier or subject.
- If disclosure would damage the public interest or prejudice future supply of similar information.
These grounds are subject to the public interest test which means we would consider whether the benefits of disclosure outweigh the reasons for withholding.
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