Press release

Working with Manawa Energy and Prime Energy to ensure managed resolution for customers

  • Consumers
  • Retail

The Electricity Authority Te Mana Hiko (Authority) is working with Manawa Energy and Prime Energy to come to a managed resolution for its customers in relation to the recent termination of Prime Energy’s electricity supply and services agreement with Manawa Energy.

“As the regulator, our priority is ensuring no disconnections take place and that a resolution is effectively managed for impacted customers,” says Authority Chief Executive Sarah Gillies.

The regulator has worked with Manawa Energy and Prime Energy to ensure continuity of supply to customers.

Related News

Electricity retailer trading as 50Hertz defaults

Electricity retailer Liberta Systems Limited, trading as 50Hertz, has gone into default after its agreement with a lines company was terminated.

Consumer Care Obligations compliance reports due by 30 September 2025

The Electricity Authority Te Mana Hiko is reminding electricity retailers that they are required to submit compliance reports for 2024/25 under the Consumer Ca…

Electricity Authority investigates business claims about energy markets

The Electricity Authority Te Mana Hiko is using its powers to investigate concerns about pricing, contract availability, and business conduct in both the elect…