Our projects
Consumer protection

Improving retail market monitoring

We want to improve how we monitor the retail market to improve outcomes for all consumers.

  • Consumers
  • Retail

    • Overview

    We have decided to introduce mandatory retailer reporting of domestic and small business customer data, to increase transparency and accountability in New Zealand’s retail electricity market.

    Timeline

    Past activity

    Project background

    As a modern regulator, we develop insights based on accurate data. Improving our collecting and monitoring of retail data will enable us to have better visibility of the retail market. This increased visibility will enable us to identify potential issues, publish more insights and make well-informed policy decisions that will benefit consumers.

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