General news
Briefing for retailers on Consumer Care Guidelines consultation
- Consumers
- Retail
The Electricity Authority invites retailers to an online briefing on its Consumer Care Guidelines consultation this Friday 15 September 9.30-10.30am.
Join us for a presentation from our Retail Policy team on the four options we propose to update and strengthen the Consumer Care Guidelines. The presentation will be followed by information on how to provide feedback and a Q&A session.
Register for the briefing here.
Presenters include Brent Lewers, Retail Policy Manager and Sebastian Judge, Policy Analyst. We look forward to seeing you on Friday.
Related News
Consultation: Improving product and consumption information exchange, EIEP13C and EIEP14C
The Electricity Authority Te Mana Hiko is improving access to electricity product and consumption information by updating the Electricity Information Exchange …
Electricity Authority shines light on protections for medically dependent electricity consumers
Power companies must support customers who rely on electricity for medical reasons. The Electricity Authority Te Mana Hiko, is shining a light on this support …
Space weather exercise strengthens sector preparedness
The Electricity Authority Te Mana Hiko has published the Industry Exercise 2026 key insights and recommendations report, summarising the outcomes of this year'…
Subscribe to Market Brief
Get the latest news, updates and market insights from the Electricity Authority direct to your inbox.