Press release

Working with Manawa Energy and Prime Energy to ensure managed resolution for customers

  • Consumers
  • Retail

The Electricity Authority Te Mana Hiko (Authority) is working with Manawa Energy and Prime Energy to come to a managed resolution for its customers in relation to the recent termination of Prime Energy’s electricity supply and services agreement with Manawa Energy.

“As the regulator, our priority is ensuring no disconnections take place and that a resolution is effectively managed for impacted customers,” says Authority Chief Executive Sarah Gillies.

The regulator has worked with Manawa Energy and Prime Energy to ensure continuity of supply to customers.

Related News

Billy, six months on: there’s power in checking

Electricity is woven into almost every part of our lives. It's there when the alarm clock wakes us in the morning, when we turn on the heater on a cold winter …

Code amendment omnibus #7 decision: Improving undercharging requirements and clarifying retail tariff plans

The Authority has made decisions to assist the smooth implementation of electricity billing and product data obligations that come into force shortly and will …

Authority to progress Standardised Demand Flexibility Product recommendations

The Electricity Authority Te Mana Hiko has welcomed the recent report by the Standardised Demand Flexibility Product Co-design Group and endorsed the products …

Subscribe to Market Brief

Get the latest news, updates and market insights from the Electricity Authority direct to your inbox.