Improving consumer choice

Enabling consumer mobility by improving access to electricity product data

Upcoming Open Closed Decision
View submissions Submissions closed 12 August 2025
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Workshops

We are reviewing two Electricity Information Exchange Protocols (EIEP13 – consumption information, and EIEP14 –product information) to standardise how electricity information is shared between parties.

We value the experience of industry participants, data users and consumer service providers and invite you to a series of workshops to shape the design and structure of these EIEPs.

Contributors will be asked to commit to nine workshops: two workshops in November, three in December, two in January and two in February. Each session will run online for two hours, with an hour of preparation required beforehand.

To register your interest, email consumer.mobility@ea.govt.nz by 5pm, Tuesday 11 November 2025.

Decision

Thanks for all who provided feedback on our consultation. We have decided to redesign the suite of Electricity Information Exchange Protocols (EIEPs) to standardise the exchange of electricity product data and are seeking feedback on our proposed Code amendments.

Consultation

This consultation sought feedback on our proposal to standardise how electricity product data is exchanged through an improved suite of EIEPs.

EIEPs are standardised formats for securely sharing electricity data between industry participants or trusted third parties. Our preferred option is to replace the current voluntary EIEP14 with a regulated, modular suite of new protocols. This would:

  • make it mandatory for power companies to share accurate, standardised plan and tariff information with third parties
  • cover all plan types, not just standard ones
  • enable secure, on-demand digital requests that third-party applications and services can use
  • lay the groundwork for real-time switching, clearer bills and fairer pricing.

Consultation paper

Enabling consumer mobility through improving access to electricity product data

Enabling consumer mobility through improving access to electricity product data

Submissions

Download all submissions (.zip)