General news

Next steps on multiple trading relationships and switching

  • Consumers
  • Retail

The Electricity Authority Te Mana Hiko would like to thank everyone who provided feedback in our June-July consultation on multiple trading relationships and switching.

Submitters were generally supportive of our proposals to make switching more effective and efficient but expressed concerns about the industry cost of implementing the multiple trading relationships proposal.

We have listened to submitters’ concerns, engaged with the Switch and Data Formats Group, and developed a revised proposal that would be simpler and more cost-effective. It would also mean changes could be in place sooner, so consumers can benefit earlier.

We will consult on this revised proposal in late January 2026 alongside an updated independent assessment of the associated costs and benefits. This supplementary consultation will be open for three weeks.

We encourage stakeholders to look out for the consultation and have their say.

These proposals are part of our consumer mobility work to provide more choice, more control and better value for consumers. A future where households and businesses can easily compare and switch plans and providers, choose different providers for different services, and use and manage electricity in ways that best suit their needs and keeps costs down.

About our consumer mobility work

Related News

Electricity Authority releases better billing toolkit

The Electricity Authority Te Mana Hiko has released a toolkit to support electricity retailers to implement new billing requirements, which come into effect on…

Call for nominations for the Electricity Authority Advisory Group

The Electricity Authority Te Mana Hiko is calling for nominations to the Electricity Authority Advisory Group.

New Electricity Information Exchange Protocol EIEP14A for product data published

The Electricity Authority has published a new information exchange protocol, EIEP14A, that standardises and improves how retailers will share information about…