General news

Notice of investigation of Contact Energy

  • Code
  • Compliance

The Electricity Authority Te Mana Hiko is investigating alleged breaches of the Electricity Industry Participation Code 2010 (Code) by Contact Energy Ltd (Contact).

The Authority alleges that from 1 January 2023, Contact breached clause 15.2(1) and clause 11 of Schedule 15.3 of the Code.

These events concern the failure of Contact to maintain an up-to-date database for the distributed unmetered load database ‘Christchurch City Council – Orion’ and the failure to take all practicable steps to ensure submission information is complete and accurate.

If any participant considers it is affected by the alleged breach and wishes to join the investigation, it should contact the appointed investigator by 5pm on 9 May 2025.

The investigator can be contacted by:

  • emailing compliance@ea.govt.nz citing reference 2402CTCT1 in the subject line
  • our Compliance portal
  • post at Compliance Investigator, Electricity Authority Te Mana Hiko, PO Box 10041, Wellington 6011.

View investigation notice

Related News

Authority notes decision on South Pacific Energy Limited

The Electricity Authority Te Mana Hiko acknowledges a Rulings Panel decision published today which fined electricity retailer South Pacific Energy Limited $88,…

Decision on 23 October 2025 under-frequency event

An under-frequency event occurred at about 10.12am on 23 October 2025, when HVDC Pole 3 tripped offline and the frequency in the North Island fell to 49.02…

Stress test disclosures due by 25 March 2026

The stress testing regime requires certain participants in the wholesale electricity market to test their exposure to changes in spot electricity prices and re…