Improving consumer choice

Electricity Information Exchange Protocol 14A – Retailer product information

Upcoming Open Closed Decision
View submissions Submissions closed 26 March 2026
Share

Consultation

The Authority has decided to modernise and improve the exchange of electricity plan and product information. These decisions include:

  1. Replacing the existing Electricity Information Exchange Protocol 14: Retailer Tariff Notification (EIEP14) with a new modular suite of protocols: EIEP14A, EIEP14B, and EIEP14C.
  2. Amending the Code to give the Electricity Authority the ability to prescribe the form and structure of the suite of EIEP14 protocols.
  3. Extending the scope of product information requested under the Code to include both generally available plans and “legacy” plans (plans that are not promoted but still provided to consumers).
  4. Requiring retailers to assign a product identification code to every retail tariff plan they offer.

This consultation sought feedback on a proposed format for the prescribed Electricity Information Exchange Protocol 14A (EIEP14A).

EIEP14A is the format which will standardise how industry participants share information about electricity products and plans, both with other industry participants and with consumers.

Timely and accessible data sharing will help consumers make informed decisions and give them more control over their power choices.

Thanks to all submitters for their feedback on this consultation.

Consultation paper

Electricity Information Exchange Protocol 14A - Consultation paper

Electricity Information Exchange Protocol 14A - Consultation paper

Submissions

Download all submissions (.zip)