Proposed Code amendments to improve access to product data

We are reviewing two Electricity Information Exchange Protocols (EIEP13 – consumption information, and EIEP14 –product information) to standardise how electricity information is shared between parties.

We value the experience of industry participants, data users and consumer service providers and invite you to a series of workshops to shape the design and structure of these EIEPs.

Contributors will be asked to commit to nine workshops: two workshops in November, three in December, two in January and two in February. Each session will run online for two hours, with an hour of preparation required beforehand.

To register your interest, email consumer.mobility@ea.govt.nz by 5pm, Tuesday 11 November 2025.

In August 2025, we consulted on a proposal to replace the current voluntary Electricity Information Exchange Protocol 14 (EIEP14) with a regulated, modular suite of new protocols. Almost all submitters supported this, though many raised concerns about the scope of EIEP14B (the protocol for requesting all retail tariff plans offered by a retailer).

We have decided to move forward with a redesigned suite of EIEP14s to standardise the exchange of electricity product data.

We are also proposing to introduce a new system requiring all retail electricity plans to be associated with a unique product identifier code to make all plans easily identifiable

We propose to amend the Code to:

• extend the existing requirement on retailers to provide information on generally available retail tariffs to also provide information on ‘legacy’ plans on request
• introduce a unique product identifier system that requires retailers to apply a unique code to every retail plan
• require retailers to provide the applicable product identifier codes to consumers or agents upon request
• empower the Authority to prescribe an Electricity Information Exchange Protocol for the provision of electricity product information through the Electricity Information Exchange system.