Our projects
Corporate projects

Review of our consultation and feedback processes

A review of our consultation and feedback processes to ensure we meet our new statutory objective "to protect the interests of domestic and small business consumers".



Past activity
  • 31 January - 21 March 2023

    Consultation —

    Consultation charter, Code amendment process and new advisory group

  • March 2023

    Review —

    Review of the amendment process for documents incorporated by reference in the Code

  • January 2023

    Review —

    Review of our consultation charter, Electricity Price Review recommendations and Code amendment request process

Project background

Other projects in Corporate projects
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Consumer care guidelines

Developing new consumer care guidelines for retailers to better serve consumers.

Levy-funded appropriations 2022/23 and 2023/24

Consultation on our levy-funded appropriations for the upcoming financial year.


Changes to EIEP1 and EIEP5A

Changes to the Electricity Information Exchange Protocols 1 and 5A for improved functionality.